IMPORTANT INFORMATION

Please read the following information carefully. It will help you answer all of your questions about our services and tour

ARRIVAL TO CUSCO

We will get you from the airport in Cusco and take you to your hotel in Cusco. If it’s not too much trouble, let us in on your flight details something like 14 days before your arrival. Our team member will hold an orange sign saying Apple Travel outside the arrival terminal. You should leave the terminal to find our representative as they can’t enter. (If it’s not too much trouble, let us know whether your hotel is in the Sacred Valley so we can make the important arrangements).

THE BRIEFING

The briefing will be on the night before your trek at 6 pm in our office, which is located at Calle Garcilaso 2010 Office 2012.

CAN I STORE MY LUGGAGE AT YOUR OFFICE?

Absolutely! While you are on your tour to Machu Picchu, you can store your main luggage at our office or at your hotel, both are free.

HOW TO BOOK THE MACHU PICCHU TOUR?

To start with, to book your Rainbow Mountain Visit, we really want you to finish up our booking form by tapping on BOOK NOW on our main page or clicking here – BOOK NOW.

If it’s not too much trouble, prepare yourself with the accompanying information (FROM Every Member of your group). We can’t buy a Machu Picchu entrance tickets without the following details:

• Personal information (your full name, exactly as it appears on your passport):
• Gender
• Passport number
• D.O.B. (dd/mm/yyyy)
• Nationality

SECOND, we require a deposit of $211 USD per person, in order to purchase your entrance to Machu Picchu and train ticket. You can make your deposit by clicking on the PAYPAL symbols on the top of our home page, or you can click on the PAYPAL symbols on our booking page.

WHAT ABOUT THE BALANCE?

We would greatly appreciate it if you pay in cash at our office (US dollars or Peruvian soles) here in Cusco and avoid the additional 5.5% International transaction fee. We have many ATMs within the historic center to withdraw money.  You can also pay by PAYPAL online but you will have to pay a 5.5% service charge, charged by PAYPAL. To pay your balance through PAYPAL, you need to log into your PAYPAL account using our appletravelperu@gmail.com to complete the payment. 

HOW DO I QUALIFY FOR THE STUDENT DISCOUNT?

According to Peruvian Law, you must be under 18 years of age at the time of your trek, tour, or visit to Machu Picchu (students 18 & above need a student card). For example: if you book a trek at the age of 17 but you turn 18 before you do your trek, you do not qualify for a student discount.

For all students from 11 to 17 years, the discount is $30 USD.

For children from the age of 2 to 11, the discount is $40 USD.

Children under the age of 2 are free.

All students must provide a copy of their passport at the time of their booking to get the student discount.

MAY I CHANGE THE DEPARTURE DATE AFTER THE TICKETS HAVE BEEN BOUGHT?

Sorry, the answer is No. Once the tickets for Machu Picchu have been purchased, the government does not allow any changes, so we can’t change any departure date after the tickets have been bought. Tickets are neither refundable nor transferable. Even if, you cancel your Machu Picchu Tour, the deposit is non-refundable.

DO I NEED MY ORIGINAL PASSPORT FOR THE MACHU PICCHU TOUR?

Without a doubt! You MUST carry your original passport with a similar identification number you sent off to us to book your entry to Machu Picchu, train ticket, other entrances, and reservations. They will check when you enter Machu Picchu and board the train.

In the event that you are reestablishing your passport or changing your name, you should send us a Duplicate of your old passport to get your permit, and we can change it when we have a Duplicate of your new passport or another name for a charge of $25 USD per individual. Given that, we should have a duplicate of your old and new passports to roll out the changes. Before you change your passport keep a duplicate of your old one.

On the off chance that you don’t wish to pay this charge, you should carry both passports to Peru with you. You can enter Peru with your new passport however you should show the two passports, old and new to enter Machu Picchu and the train. On the off chance that you don’t have both, you won’t be permitted to enter Machu Picchu or get on the train.

Note that checking the expiration date of your passport prior to going to Peru is vital. The governing authority of Peru enforces a law. Foreign guests need a passport valid for six months beyond entry

Note that checking the expiration date of your passport prior to going to Peru is vital. Subsequently, neglecting to meet this prerequisite might bring about a refusal of entry by Peruvian authorities. To avoid problems, check passport validity before traveling to Peru. Subsequently, neglecting to meet this prerequisite might bring about a refusal of entry by Peruvian authorities.

WHAT IS THE WEATHER LIKE ON A MACHU PICCHU TOUR?

The weather is unpredictable and cold at high altitudes. For Machu Picchu Tour, bring warm clothes and rain gear in your day backpack. (Apple Travel provides you with rain ponchos).

ARE WE DROPPED OFF AT OUR HOTEL AFTER THE MACHU PICCHU TOUR?

Of Course! We will drop you off at your hotel when we return from the trek or tour. If you are staying in the Sacred Valley, we will pick you up and/or drop you off there as well!

ALTITUDE SICKNESS

Welcome to Cusco, the capital of the Inca Realm, situated at 11,152 ft (3,399 meters) above ocean level. Notwithstanding, the absence of oxygen at this high height can be the main thing that can keep you from partaking in your excursion. Preventing altitude sickness before your trip to Cusco is crucial to avoid wasting a day feeling ill.

The first hours in Cusco can be challenging for visitors with symptoms like shortness of breath, dizziness, headaches, and stomachaches. The Incas used coca leaves to prevent high-altitude sickness due to their expertise in natural medicine.

Don’t do anything other than rest

Assuming that you venture out from Lima to Cusco, the impact can be quick. This absence of oxygen, experimentally known as hypoxia, starts to show itself at 7,874 ft (2,399 m) above ocean level. That is the reason just in the wake of arriving in Cusco, guests can feel exhausted and experience issues strolling. It is prudent to make an effort not to stress about the main day and, if conceivable, rest the initial hours to assist the body with adapting to the elevation

Remain hydrated

How really do individuals feel following an evening of drinking? Parched. That is the way you’ll feel when you show up in Cusco. As currently expressed, the body gets dried out rapidly at high heights. It is suggested you hydrate previously and during your trip to Cusco. Additionally, stay away from heavy feasts since your stomach takes more time to process food at high heights. An eating routine of low proteins and high carbs is fitting.

Discovering coca

Nobody understands the impacts of high altitude better than native individuals. Coca is the best natural medication to battle height affliction. It was even viewed as sacred due to its healing powers and is as yet utilized similarly at this moment as it was in the opportunity of the Incas. It contains iron, nutrients A, B1, B2, and calcium, among different supplements. Coca makes it easier for your circulatory system to ingest oxygen, smothers hunger, battles weakness, and migraines, and furthermore can facilitate your stomach. Have a go at drinking coca tea, which is tracked down in the entryways of most hotels in Cusco.

TIPPING

If you’re content with the services we provide, a tip – however not necessary – but is valued. While it may not be customary in your country, it’s of extraordinary importance for individuals who will take care of you during the journey. It moves them to give brilliant help and is a dug-in element of the travel industry across numerous Apple Travel Peru destinations. Obviously, you are allowed to tip however much you feel is suitable.

ARE YOU SUSTAINABLE?

Indeed, we are a local, sustainable, and dependable tour operator for that we integrate the universal standards of the travel industry which is to safeguard the climate and advantage the local communities by respecting their way of life and religion. Considering this, we have prepared all our local staff to be aware and comprehend, and regard the places and the nearby individuals.